Support
Need help with AthleteDNA? We're happy to help.
Contact us
Email hello@myathletedna.com with any questions, feedback, or issues you run into using the app. We aim to respond within 1–2 business days.
Frequently asked questions
How do I connect Apple Health?
Open the app, go to Profile → Connect your wearable, and choose Apple Health. AthleteDNA reads your heart rate, HRV, steps, active energy, sleep, and workouts to keep your training data up to date — it never writes anything back to Apple Health.
How do I disconnect Apple Health or delete my data?
Go to Profile → Connect your wearable and tap Disconnect. To request full account and data deletion, email hello@myathletedna.com.
How do I upload an InBody scan?
From Profile → Inbody Scan, add or update your scan by taking a photo or choosing one from your photo library. AthleteDNA keeps a running history of your body composition results over time.
Something isn't syncing or looks wrong. What should I do?
Try pulling down to refresh on the affected screen first. If the issue continues, email us at hello@myathletedna.com with your account email and a short description of what you're seeing.
More information
See our Terms of Service and Privacy Policy for details on how AthleteDNA works and how your data is handled.